MAIN TAKEAWAYS
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96%
PUBLIC SERVICES ONLINE
The surveyed countries show a high availability of public services online (96%), including allowing company creation, filling of taxes, and participation in public procurement opportunities to be done online.
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85%
Implementation of digitalisation strategies
With an overall score of 85%, the implementation of digitalisation strategies is common practice among countries
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52%
Knowledge Sharing Substandard
The 10% decrease in the Knowledge Sharing Substandard, to 52%, raises concerns about knowledge and best practices sharing related to digitalisation